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1) Cover all surface area, including storefronts, walls and flooring with at least five bright, obnoxious colors.
2) Suspend large video screens from the ceiling that play a continual assortment of commercials, music videos and harmless, insignificant news segments at a moderate volume.
3) Add a bizarre mix of sounds, including the footfalls and giggles of scampering children, birds chirping, helicopters swooping and horses trotting on a cobblestone path.
4) Arrive in car no. 9,001 at a 9,000-car parking lot.
5) Add enough shoppers to rival a crowded New York City street, ensuring that each individual's personal space is violated at least every three minutes.
6) Stir, and
7) Serve on the day after Thanksgiving.
Let the shopping begin, Katy-Mills-Mall-style.
Certainly not the visitors driving minivans adorned with Louisiana plates or the families parking Suburbans and Camrys. Not the senior citizens who arrive by the busload or the classes of mentally impaired children on field trips or any of the other estimated 18 million shoppers who will visit the Mills annually.
Build it, and they will come.
With the slogan "shop together. eat together. play together." the Mills Corporation wants you to do it all at the mall. And it's not trying to hide it. Definition no. six of "mill" in the American Heritage Dictionary reads: "A process, an agency, or an institution that operates in a routine way or turns out products in the manner of a factory." Its commercials promote shopping at the Mills as quality family time.
From a distance, the megamall looms as a lone compound on the mostly undeveloped prairie along Interstate 10. Katy Mills covers so much ground (1.3 million square feet -- enough to hold 3.5 Astrodomes) that even adults get lost in it. One security guard says he's tired of searching the one-mile path through the mall for missing spouses. "If you're not eight or ten, your ass ain't lost," he says. "When I hear '43-year-old male' over the radio, I'm not looking for you. You're an adult. You can find your own way home."
Signs hanging from the ceiling indicate which of the seven sections of the mall you're in. But the ones featuring the Katy Mills dancing star logo turned into pointy-headed kids with eyeballs, a mouth (no nose) and braids or a cap don't help much. "Hi mom!" or "Hi dad!" the star-kids say on the signs.
Equally odd is the carpet in some parts of the mall: Large amorphous blobs in light teal, police-line-tape yellow, peach and sea-green sprawl on a blue background peppered with gray swiggles. "It's like a kid mall," says Steven Munroz, who works at the Razzle Dazzle polish stand. "It's crazy."
The amusement park look is intentional: With the driving range at Bass Pro, the Rainforest Cafe's real parrots and fake mechanical crocodile, and the rock-climbing wall at Sun & Ski Sports, this mall aims to entertain. Designated parking spaces are available for scores of motorcoaches bearing tourists. You almost expect trams to pass by, announcing stops at stores. Katy Mills taps into the kid in you, the greedy one that whines, "I want that" and "mine, mine, mine."
The colors don't bother Brandon Newsome as much as the odd speaker sounds do. Newsome, who staffs the Body Wear cart, is baffled by the purpose of the phantom children he hears laughing and pitter-pattering during the day. "You hear 'em, and you turn around and think they're playing on the bear," he says, referring to the large Coca-Cola polar bear behind him. "But no one's there."
At Katy Mills, Coke is a corporate partner, along with four other monolithic companies. A winter scene of Coca-Cola bears decorates one wall near an entrance. The soda vending machines offer only Coke products.
When the doors slide open at the Katy Heritage Entrance, a recorded message greets you. "You are passing though Entrance Two into Neighborhood Two sponsored by Memorial Hermann Katy Hospital." ("Neighborhood" is what the Mills Corporation calls each section of the mall, each indistinguishable from the one before it -- like the actual neighborhoods of Katy.) While it's obvious what Coke gets out of a partnership with Katy Mills, with a hospital the motives are not as clear.
The city of Katy has always been connected to Houston only by the Katy Freeway work commute. The new circuslike megamall clashes with the small-town feel of Katy proper, north of I-10, where everyone attends high school football games and bumper stickers proclaim, "You'll love Katy!" Families have lived in the area for generations, celebrating their heritage with an annual rice harvest festival. Only six years ago the city was steeped in controversy over whether or not to allow a 90-foot sign for the new McDonald's (which was approved even though the billboard was more than twice the city's maximum allowed height).