Mental Anguish for West Oaks Hospital

West Oaks Story

Wow: This packs quite a punch ["Mental Anguish," by Margaret Downing, May 8]. Is Downing "gunning" for West Oaks Hospital? I very well remember her other article, "Death in a Box" [October 25, 2007] from last year. Both these articles raise many serious issues regarding the kind of care that may or may not be given at the hospital. However, West Oaks certainly comes off as the "villain." As written, the situation seems unfortunate and sad, but not hopeless. As someone who has worked as a "psych tech" and has much experience dealing with people with various psychiatric conditions, I know firsthand it can often be difficult (and sometimes dangerous) work. I'm simply offering that there is another side; I am not in a position to defend, nor am I affiliated with, West Oaks. If the facility is responsible for negligence, abuse, mistreatment and poor training of staff, then perhaps this article (and the lawsuits) will serve as a wake-up call to everyone from the top brass at Psychiatric Solutions, Inc. down to the actual hospital administrators, therapists and staff. Lastly, mental health professionals are supposed to help people take responsibility for their actions and not be afraid to make changes. Maybe West Oaks needs a few really good counseling sessions.

Bill Rustin
Houston

Online readers weigh in:

Ouch: There are a lot of people out there who give doctors a bad name. Unfortunately, they tend to be the only doctors that the poor or middle class can afford. Caveat emptor, I'm afraid.

Comment by Jimmy

Self-defense, my ass: So Attorney Guidry wants to sue someone because the hand Frederick Williams used to beat Mario to death with was broken? You go, boyeeee! How dare West Oaks not equip Williams properly — say, with a baseball bat, brass knuckles, or maybe a shotgun? And how dare Mario's "multiple rib fractures, laceration of the heart and injuries to his intestines, back, abdomen, chest, wrist, face, neck, buttocks, shoulders, both forearms and both knees" break Williams's hand? He should sue Mario's family also, for wrongful fracture. It seems Mario was over-killed, Frederick Williams is evil and his attorney is retarded. Got a little cut on your head, Freddy? I didn't see any mention of stitches, or an explanation of how an unarmed patient caused the injury. Self-defense, my ass — Frederick Williams is a murderer and a sissy. He wouldn't have taken a patient that could have killed him into that death box.

Comment by sonja

Stop the funding: It is unfortunate that our mental health system is set up so that administrators are well compensated while the persons who actually care for mental patients are underpaid, overworked and without adequate training.

Why is it that facilities are allowed to stay open and provide care for patients even after they receive multiple citations? Texas should be ashamed of it-self for the care it is providing children in juvenile detention centers, mental health facilities and state schools. More and more, there are news stories about abuse and neglect of children and the mentally ill who are understate care.

I don't think that there should be more funding until these facilities are made to invest in their workforce and provide employees with fair pay, adequate training and support — you get what you pay for!

Comment by Cassey S.

Half-truths: It's sad, although not uncommon, to see a reporter not get all the facts. I would think West Oaks does a lot more good than anyone wants to admit. The other side or issue that no one wants to acknowledge is how disturbed these particular patients were. That is why they were not at home with their families, and why other facilities would not even try. Seems to me this reporter and the families that are providing half-truths should be sued by everyone mentioned in this article. It is people like this who are the reason there is so little help out there for people with mental issues. Maybe they prefer they go to jail instead.

Comment by kw

Follow the current: Sounds to me like the person who wrote this story was on a deadline, had nothing and went back to rewrite some old story she had previously written. Perhaps Downing would like to do a cover feature story on the chad issue in the Florida presidential election, again? I realize that it's the Houston Press and all, but come on; can't you guys write something that is perhaps current news? My opinion is that this article smells fishy — kinda like an attorney who's stirring the pot. Shame on you guys.

Comment by Jack

Think about it: How hard would you want your son to fight back in a life-or-death struggle, with a crazed lunatic whacked out on drugs, who just happens to be a professional fighter and has already put other care-givers in the emergency room, when he attacks him? After you think about that a sec, you might also want to think like a grown-up and realize that "most" reporting is one-sided; imagine that! Dare I say that the public didn't get all the facts? Never heard of that happening before!

Comment by cassie

 
  • G, Zemanek 06/01/2008 6:03:00 AM

    Oops! This wasn't supposed to be in this comments section.

  • G, Zemanek 06/01/2008 5:57:00 AM

    Thanks so much for your excellent review of the Vagina Monologues. This is the second time in the play�s history that the show was performed with an all transgender cast, and the first time it has been performed with a female-to-male cast member. Nearly every performance was a sellout and audience members often stayed for over an hour discussing the play with the cast and director. When selecting a venue for the show, the Montrose Counseling Center was chosen partially because of its reported commitment to helping Houston�s GLBT community members experience happier, more fulfilled lives and its vision of effecting positive change within the community. How appropriate, then, that an affirming play such as the Vagina Monologues with a GLBT inclusive cast be performed at the center. Unfortunately, the staff at the Montrose Counseling Center did not share our vision of using this play to generate dialogue and respect within the community. This was, perhaps, exemplified most clearly by the fact that a total of three MCC employees attended our benefit performance for the center. From the first day of our 5-week residence at the space, we were greeted by a host of actively rude or disinterested employees, key cards that were deprogrammed, programmed incorrectly, or never programmed at all, and an air conditioning system that could be turned on or off according to the whims of the executive director Ann Robinson. On the Friday before the show closed, one cast member was reprimanded by Ms. Robinson after one of her lackeys reported the cast member consuming two olives off of a deli tray in the center�s kitchen. It came as no surprise the following night when the air conditioning system had been turned off and the few employees we were able to reach via cell phone were unwilling to help us reach Ms. Robinson. We were forced to cancel our show and turn away more than 70 people who showed up to attend the play. If this is how the center treats its least vulnerable, paying clients, I hate to imagine how it treats its vulnerable clients, such as those attending 12-step meetings or the teens seeking support through HATCH (Houston Area Teen Coalition of Homosexuals). Are they also denied access to elevators and air conditioning at their meetings and events? What is most unfortunate is that Houston�s GLBT community suffers greatly due to the manipulative behavior of overgrown bullies such as Ms. Robinson. I would love to see the day when the leaders in the GLBT community do more than just pay lip service to their company�s mission statements and visions and when young people like me have GLBT leaders they can believe in and trust. Until then, we will continue to be undermined by organizations like the Montrose Counseling Center and people like Ann Robinson.

  • karen augustine 05/29/2008 7:17:00 PM

    I worked in psychiatric hospitals for several years. They all teach a course called PMAB (preventive management of aggressive behavior). These courses are designed to provide non-aggressive techniques in which to train employees to handle out of control clients. None of these techniques are harmful if employed correctly. I have seen my share of out of control patients and not once, did I, nor any of my co-workers have to resort to violence in which to subdue an overwrought patient. In fact, most of the time, the patient could be talked out of their aggressive behavior. After calming the patient, he or she was placed in an isolation room with a one to one ratio of personnel to monitor their behavior. Sometimes, the patient's doctor was notified,at which time an injection was given to further calm them down. The fact that Freddy Williams was harmed to the extent he claims was an anomaly, in my opinion, and hiring an attorney to sue the hospital shows how far the legal profession has sunk.

 

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