Best Hardware Store (2003)
While The Home Depot and Lowe's continue to assert themselves as the Starbucks of hardware stores, putting the fear of God into more modest chains like Ace, this humble Montrose shop -- one of the oldest hardware stores in Houston -- is staying alive. Its smaller size makes it much more navigable than those monstrous hardware hangars, and the staffers are infinitely more knowledgeable. They'll help you find exactly what you need, and if it's not in stock, they'll order it or send you to a competitor. The proud employees exude confidence that customers will stay faithful, even if none of them ever wins an Olympic speed skating medal.