There's an art to excellent service that starts from the minute you walk through the door of an establishment. You are greeted as if you're a regular, treated like the most important person in the room, then led to your dinner table, where the entire meal goes without a hitch — everything so effortless that it's almost as if you weren't served, because the staff acts as a team and anticipates your every wish and need. Water glass half full? It will be filled without the need to ask. Need an extra napkin or want to change your order at the last minute? All it takes is a glance at your server, who is always around whenever you need him or her, but never in an obtrusive, in-your-face or disruptive way. This is what you experience whenever you visit Pappas Bros. Steakhouse. The family-owned restaurant prides itself on offering the best service experience possible, and it shows.
READERS' CHOICE: Tasting Room — CityCentre