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Best Public Information Officer Houston 2006 - Beth Rickert

Earlier this year, we submitted public information requests to 63 Houston-area school districts, just to see how they'd respond (see "Needling the Haystack," by Keith Plocek, May 18). We wanted to measure how each district would treat a taxpayer who'd walked in the door and demanded to know what was what, so we didn't out ourselves as reporters. What we got were tons of quizzical looks and a good helping of "Just what the hell do you think you're doing?" But we also got to meet Beth Rickert, the finest PIO in the land. Rickert walked out, shook hands and got down to business, looking up most of the information we requested on the spot. She even let us dig through a stack of papers to make sure we got everything we needed. Now that's a PIO with no shame in her game.
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