What can we say about Dr. Danielle Rosser and the staff at WAAC? Woof! What's not to like about a clinic that sports free, adoptable puppies in the waiting room, tiny canine T-shirts with rhinestone sayings like, "My Mother's a Bitch!," premium pet food, a 20-plus-pound cat on the reception desk and Tag, the Golden Retriever who's always ready with a friendly lick. (Hint: He's trying to get you to give him a treat from the canister on the counter.) Super-efficient and friendly, this crew loves animals and it shows. Check out their Web site and you'll find a mission statement, profiles of staff (and their pets) and a photo gallery of happy customers. Separate entrances for dogs and cats ensure peace among the species.
I agree - Telephone Road Dog and Cat Hospital is the best in town. Dr. Burns knows his stuff and has been there forever. Hes very well respected in the national vet community. His staff is very friendly also. They don't take appointments so sometimes you have to wait, but when he gets to your animal he will take as much time as he needs to explain whats wrong and really help you through the process.
Also, they really care about their clients.
Telephone Road Dog and Cat Hospital is awsome! No fancy waiting room, but Dr. Burns is really nice and truly cares for your pets. TRDCH has been around for over 40 years.
It takes a dedicated Vet to care for animals in that location. It's only a few minutes outside downtown on Telephone near Lawndale.
Wow, I sure was surprised to find this clinic--much less this vet--listed. I worked for Dr. Rosser in the 80s and it was a horrific experience. I could no longer be a part of the little shop of horrors I saw day after day. I -- along with a few others -- actually filed complaints about her, to no avail. Years later, while working at SNAP, I heard other horror stories from other ex-employees and local folks in the know. Amazing she has lasted this long. Let me tell you, a cute waiting room does not equal good service.
this is a grossly erroneous assessment. having been a client at the WAAC for an extended period of time, i can honestly say that their ineptitude is virtually paralyzing. i took my cat to the clinic as it had digestive problems/constipation. the doctor took some xrays and ran diagnostics. the xrays showed a bladder stone (which required expensive surgery and which should never have occured as dr. rosser had previously instructed us to buy special food to prevent such problems). for the original problem, the doctor prescribed antibiotics. they didnt work. two visits, three different medicines and a big chunk of money later she sent us an article on megacolon (the alleged diagnosis) but did not offer any treatment options. imagine if your grandmother had kidney pains and you took her to the doctor.. if a doctor at the hospital gave you an article on kidney failure without offering any solutions or treatment options, you might well be upset. i was surprised that someone show such a blatant unprofessional work ethic. if one of my companies client's had a problem and i sent them a brief synopsis on what caused the problem without offering to fix it, well i wouldn't keep them as clients for very long. to make a short story long, dont go there unless you don't care about your pet and have a great deal of time and money to piss away on useless and inaccurate assessments.
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