Needed an antique lamp fixed and sent over several scale pictures including the 5 light chandelier outlets and the owner tells me it would be 120 - 130.00 so I have the lamp dropped off. He calls me back to tell me it was going to be 250.00 to fix the lamp knowing that I needed it for the dining room at my daughters wedding just weeks away. Felt like a total bait and switch. But I agreed as I needed it done and had spent so much time working things out with him and having the lamp delivered so I am like fine fine can't waist any more time on this but, "You will have it done by the wedding??" Then, this over confident "I've been in business 40 years" turns into a newbee who waffles on his statement "I can have it done, no problem" to "I can't make those kind of guarantees!" He did get the lamp done the AFTERNOON before the wedding but by that time there were so many last minute bridal issues and the Reception Dinner that evening - pick up could not be arranged. Then when I couldn't drop everything to go pick up the lamp (Honeymoon, Family still in town,etc) the owner turns threatening telling me I have to come now or he is selling my lamp!! Scrambling, I get my daughter to go get the lamp giving her the $250.00 and he upcharges her to $270.00!!
Bad Business, unethical practices, and just uncompassionate human relations.