Best Service Houston 2013 - Del Frisco's
Del Frisco's is not a small, intimate restaurant. And yet it's the type of place where everyone knows your name, where you're made to feel like a VIP from the minute you step through its doors. It starts with a genuinely warm greeting by the hostess, who might accompany you upstairs as you're led to your table. It continues with the dinner service — where the servers are always available but never hovering, helping you with your menu choices, then disappearing so that you can enjoy your dining experience. Your water glasses are filled discreetly, entrées served with alacrity, plates removed with efficiency, and through it all, you'll want for nothing. Not a fork or spoon or napkin or sauce. If your cocktail has been sitting too long, someone might even appear tableside to freshen it with a shaker of ice. It's as if everyone on the service team is attuned to your one special need.