Subject: Consumer Complaints

• Houston Company Gets Sued Over Alleged Magazine-Subscription Scam

  October 8, 2008

• Time Lines

  August 6, 1998

• One Way To Get Into The Better Business Bureau: Sue Its Ass Off

  After cleaning up its long history of customer complaints, a local moving company is trying to get back in Houston's chapter of the Better Business Bureau. Their method: a big fat lawsuit.Student Movers, Inc. is suing the local BBB in Harris County District Court for more than $6 million, claiming the bureau engaged in deceptive trade practices and disparagement. According to the complaint, Student Movers reached out to the BBB five years ago to try to rejoin. The BBB responded by telling the co

  April 15, 2009

• Hippie Cops and Loan Sharks

  June 12, 2008

• Critics question realtor Wayne Stroman's timeshare resale business

  July 5, 2007

• Beyond the Womb

  A questionable charity cashes in on 9/11 and the Allison flood

  May 30, 2002

• Pain in the Ass

  America's Service Station claims to be the auto repair exception.So how come the high prices, cheap parts and minimal service warranties?

  June 1, 2000

• Houston's Better Business Bureau Has No Love For Conn's, Despite What Conn's Implies

  Yesterday, when we told you about Texas AG Greg Abbott going after the Conn's appliance chain for deceptive practices, we included the company's response.Conn's said "a current measure of our dedication to customer service by our more than 3,200 employees is our Better Business Bureau rating. We currently receive the highest rating possible: A-plus."Dan Parsons, head of the Houston Better Business Bureau, wants it known that the rating doesn't come from his outfit."To the contrary, we started ac

  May 29, 2009