Patricia Hammond

  • Blogs

    January 8, 2009

    Two Bills For The Price Of One From Reliant

    Customers of Reliant Energy received their December bills as usual. They probably freaked a bit at the price (as usual), but paid up.Then they received another bill for December.Not to worry, Reliant says -- they were just confused by the whole complicated process whereby 2008 becomes 2009. It invol ... More >>

  • News

    August 31, 2006

    Reliantly Unhelpful

    The abyss of customer service gets deeper