On the front end of the Honda Civic, at least a mid-'90s model, there is a splash guard that rides very low to the road. It frequently hits the pavement when being driven out of parking lots or up to concrete parking blocks. After a couple of years of abuse, the splash guard gets detached. The Honda dealership service department charges a pretty penny to replace it, which they've had to do a couple of times because they claimed it couldn't be fixed. The most recent time it was barely hanging onto the car, we drove the Civic into Montrose Tire & Automotive, expecting they'd need to order a new splash guard, and that we'd bring it back when the part was in. Didn't happen. The folks at Montrose Tire & Automotive put it up on the hoist and fixed it for us -- that's right, no need to replace the whole thing -- in less than 20 minutes while we waited. And even after we told them we were expecting to pay handsomely as we had in the past, they finished up the work and sent us on our way -- "no charge; just come again."

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