Hannah Montana might've whooped the previous record for rodeo ticket sales, but some technical difficulties prevented more than a few fans from hearing the, um, whatever you call the music produced by Hannah Montana.
Says a rodeo release:
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Officials have determined that the sound failure was due to an electrical installation error which occurred during the original construction of Reliant Stadium. There was no failure in the equipment installed by contractors for the Houston Livestock Show and Rodeo. This failure could have occurred at any Reliant Stadium event.Um, yeah, you're keeping quiet. We get it. Now where's our freakin' money?
"The Show sincerely apologizes for any inconvenience that occurred during this sound failure," said Leroy Shafer, chief operating officer of the Houston Livestock Show and Rodeo. "We greatly appreciate our loyal and faithful patrons. It is unfortunate that the failure occurred during this incredible performance by such talented young entertainers. Currently, we have electricians and technicians evaluating critical electrical areas to ensure that no additional failures will occur."
After the jump, the who, what and where on getting your money back...
Sections of Reliant Stadium that were affected by the sound failure include 118-135, 325-350, 523-545 and 624-645. Ticket holders in these areas are eligible for the refund.
Refund Procedures All ticket holders that want to request a refund must have their original ticket. Ticket holders affected by the sound failure during the March 4, 2007 performance have two options of requesting a refund. All requests must be received by April 30, 2007.
1) Mail In - To request a refund by mail, send your original ticket, along with your mailing address and full name to:
Houston Livestock Show and Rodeo Attention: Ticket Refund P.O. Box 20070 Houston, Texas 77225-0070
2) In Person - To request a refund in person, you may visit the Show's Ticket Window beginning Tuesday, March 27, 2007. The Ticket Window will be open Monday - Friday from 8:30 a.m. to 4:30 p.m. The Ticket Window is located on the second floor of Reliant Center.
-- Keith Plocek