We have some great commenters here on Hair Balls, and it's time we paid some damn attention to them.
So we'll be highlighting a Comment of the Day each morning, from the previous day's work. Maybe two comments, even.
This will all be determined by a highly rigorous scientific formula involving wit, clarity and whatever else we feel like at the moment.
If you like this story, consider signing up for our email newsletters.
SHOW ME HOW
We wrote about a horrible customer-service experience with Comcast, and we were absolutely not shocked in the least to find out we weren't alone.
Readers quickly began a "Can you top this?" competition of their own stories.
I actually got so fed up with them I left and went to AT&T. The installer was 5 hours late and left religious material in my install packet. Didn't clean his mess from drilling in the wall. Their billing was so screwed on my account I always owned more then that what my bill should have been. Took me 3 months, 25 twitter messages with "comcast only cares there", and 3 calls with the billing dept to get it almost straightened out. My box would do the "explorer not authorized" crap every other day and the would blank out 3 times an hour for like 30 seconds.
I could not stand it anymore and after being a loyal customer for 4 years, I switched and have not looked back.