4

Heads You Lose, Tails You Lose: Lie, Puke and Say No

Ever hear of banging a card? How about pitching heat? Or mind-screwing? According to depositions and interviews with former and current employees, several related Beaumont-based rare-coin companies have their own internal lingo. The terms and phrases suggest a contemptuous attitude toward the public, says Jason Gibson, a Houston-based plaintiffs' attorney who represents more than 50 former customers who claim they were defrauded out of millions of dollars. Below is a glossary of terms frequently used within the companies:

Banging Cards — Making unauthorized charges to a customer's credit card

Info

coin salesmen's slang

Cancer — A name managers call salespeople who question the ethics or legality of certain sales tactics; anyone generally perceived as having a negative attitude

Lie, Puke and Say No — A saying taught to brokers meaning that customers lie about their finances, puke excuses and say no to making purchases

Mind-Screwing — Deliberately confusing customers by talking fast and misrepresenting the value and origin of a coin; the term is usually associated with Jason Whitney, a sales manager and son-in-law of Tyrrell Garth, a majority owner of all the companies

Pitching Heat — Using aggressive, high-pressure sales tactics; sometimes described by managers as being enthusiastic

Putting A Client Back Together — Resolving a customer's complaint; a likely consequence of banging cards

Switching Coins — Sending a customer different coins than the ones purchased

We use cookies to collect and analyze information on site performance and usage, and to enhance and customize content and advertisements. By clicking 'X' or continuing to use the site, you agree to allow cookies to be placed. To find out more, visit our cookies policy and our privacy policy.

Newsletters

All-access pass to the top stories, events and offers around town.

  • Top Stories
    Send:

Newsletters

All-access pass to top stories, events and offers around town.

Sign Up >

No Thanks!

Remind Me Later >