Comcast Customer Service: A Horror Tale, Part 2

For about a year, things were actually fine with my Comcast service. But then I moved apartments, which means I had to transfer my cable to the new pad, which means I had to call Comcast customer service, which means there's a part two of what may become a multi-part epic.

Before all of that, it seemed as if Comcast and I had synced up on a spiritual plane. I was literally packing the last box at the old place when someone from the cable giant called to offer me a special deal on Internet service. Because I was about to move into a place that was cheaper, I could finally afford home Internet instead of bumming a wi-fi connection from my neighbors.

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Steve Jansen is a contributing writer for the Houston Press.
Contact: Steve Jansen