4

Dear Better Business Bureau: I Got Ripped Off For $1.07 On My Blunt Wrap

^
Keep Houston Press Free
I Support
  • Local
  • Community
  • Journalism
  • logo

Support the independent voice of Houston and help keep the future of Houston Press free.

Oh, weed: Will your users never fail to entertain?

The Greater Houston & South Texas Better Business Bureau has received the following complaint, about Pokey's Planet in Weslaco.

It begins:

I walked into Pokeys planet dec. 9th to purchase a blunt wrap. i bought a blunt wrap for 1.07 there was 2 in the package. on the package it says GUARANTEED FRESHNESS. I left the store opened the blunt wrap and as i undid the wrap it cracked cuz it was dry. it was so cracked there was no use for it.

Note the Hemingwayesque starkness of the narrative -- no adverbs here.

Then there's the outrage that results in filing a complaint to the BBB -- over a $1.07 purchase. And if there's anything more poignant than "it was so cracked there was no use for it," we don't know what it is.

But this stoner -- okay, we'll stipulate that there's a chance he went into Pokey's Planet to buy a wrap for his hand-rolled cigar -- was not about to roll over, play dead and listen to Live Phish 12.

His complaint to the Better Business Bureau continues:

i went back to the store to get another one and he said there was no refunds or exchanges. but he still gave me another wrap because the first was cracked. i left the store again with my new wrap and when i opened i had the same problem. so once again i went back to the store for the second time. i told him about the same problem and he didnt want to help me. i asked for the managers number and he refused to give it. he refused to give me my money back and to try another wrap.

Now this is one dedicated blunt-wrap seeker.

As with many things weed-related, it ended with some confusion at the Mindless Diktats Of Authority: "the refund and/or exchange sign only applies when the product in question that is bein sold is good. all the wraps they had in stock were damaged so then that sign does not apply anymore".

In the "Desired settlement" portion of the form, our complainant was clear:

i want the wrap i paid for. i want guaranteed freshness

Who could argue?

Keep the Houston Press Free... Since we started the Houston Press, it has been defined as the free, independent voice of Houston, and we would like to keep it that way. Offering our readers free access to incisive coverage of local news, food and culture. Producing stories on everything from political scandals to the hottest new bands, with gutsy reporting, stylish writing, and staffers who've won everything from the Society of Professional Journalists' Sigma Delta Chi feature-writing award to the Casey Medal for Meritorious Journalism. But with local journalism's existence under siege and advertising revenue setbacks having a larger impact, it is important now more than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" membership program, allowing us to keep covering Houston with no paywalls.

We use cookies to collect and analyze information on site performance and usage, and to enhance and customize content and advertisements. By clicking 'X' or continuing to use the site, you agree to allow cookies to be placed. To find out more, visit our cookies policy and our privacy policy.

 

Join the Press community and help support independent local journalism in Houston.

 

Join the Press community and help support independent local journalism in Houston.