As the spawn of two lawyers, I’ve been bred to obsess over written documentation. Contracts, leases, purchasing agreements, etc. all bring out my OCD tendencies like little else.
Case in point: When I discovered Pink’s Pizza offered “insurance” on their pizza for 50 cents, I needed to know more specifics (in writing). Did it cover loss and/or theft of my pizza? Death and dismemberment (of myself or the deliveryman)? Cancellation or postponement of the order once placed?
The Web site provided some clarification:
Due to the enormous popularity of Pink’s Pizza products, we are now insuring your delivery against robbery, highjacking and/or possible ransom situations. Furthermore, all insurance donations will benefit the Japan Relief Efforts.
But I needed more details, so I called Pink’s. I was interested in approximately how many insurance policies they sold per week. More important, I also wondered if the policy covered pizza theft by one’s domestic partner.
From manager Matt at the West University location, I learned that Pink’s Pizza Insurance is purchased at least a few times a week. Matt considers the policy to be blanket liability insurance against theft INCLUDING BY ONE’S HUSBAND.
Oh boy, that is definitely worth a two-quarter investment. Husband: You’ve been warned.
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This article appears in Jan 24-30, 2013.