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11/10/2011 10:20:00 PM
Late to this party but oh well. I've eaten at Mai's twice and each time, brisk service was a blessing as I would've paid more to leave sooner.
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11/10/2011 10:16:00 PM
Oh, I wonder what culinary delights reign in your fair land, you know, under the rock of ugly regional opinions?
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Harristaleom 10/25/2011 3:27:00 PM
She wrote the Viet food scene here in Houston has been improved by the Katrina refugees from New Orleans, some of whom could really cook. You disagree with that JCE?
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VietGirl 10/25/2011 2:12:00 PM
I hate Mai's!!!! The last time I went there, I ordered Muc Rang Muoi (Salt Peppered Squid) and they brought out this plate of wet mess (looked more like a stir fry). I told them it wasn't what I ordered and not only did the waiter argue with me but the owner came over and argued with me as well. I'm Vietnamese and know what Muc Rang Muoi is and what it should look like! After about a minute of arguing back and forth, they finally took my order back to the kitchen and instead of making me a new dish of WHAT I ORDERED, they simply picked out the vegetables that were in there, blotted the sauce off of it and set it back on my table. Needless to say, my friend and I didn't even touch it. I will never give that place another chance!!!
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JCErcambrack 10/20/2011 11:23:00 PM
What is erroneous... that the below quote was published. Read it. It's wrong. We magically have good Vietnamese in Houston because of Hurricane Katrina, aside from your comments here I never read a more asinine pile of shit.
"3. Vietnamese food
One of the benefits of Houston's open-arms policy towards New Orleans residents after Hurricane Katrina was the influx of Vietnamese people. Prior to the hurricane, New Orleans was widely considered to have the best Vietnamese food in the country. My old boss, a Vietnamese immigrant, once told people who asked her where to get the best Vietnamese food in Houston: "Drive to New Orleans." No more, as Houston has far surpassed New Orleans in both quantity and quality of Vietnamese eateries. It's also one of the many reasons that Houston has begun being referred to as the "New Creole City." But why keep all the deliciousness to ourselves? Places like Cafe TH are slowly expanding to other markets -- owner Minh Nguyen is currently opening a second location in New Orleans, bringing the cuisine full ciricle -- but Austin is on his radar next."
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Winelush 10/19/2011 9:56:00 PM
You know there are little round pills perfect for combatting deep seated anger issues like vicious diatribes against a restaurant critic. Seriously, call your doctor you obviously have a problem. You didn't get to drop kick a puppy today or what?
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Defluernoir 10/19/2011 2:08:00 PM
You're getting closer to being specific, good job, JCE. You called her words "erroneous", but failed to mention which part is in error. Keep going, and tell us what exactly you dispute, then an argument might ensue based on more than just opinions.
Sorry if that concept seems opaque to you, as does the 'multiple visit' convention for critics.
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10/19/2011 7:30:00 AM
I just would like to say forget the cuisine, let us talk about its culture and local customs.
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Biker 10/19/2011 2:54:00 AM
You, sir/madam, need to go back to first grade and start all over with that reading comprehension. You're clearly an idiot and can't read...AND, food critics are SUPPOSED TO GO BACK TO THE RESTAURANTS THEY ARE REVIEWING several times, even if the food tastes like shit on a plate.
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JCErcambrack 10/18/2011 10:10:00 PM
It's not about the Mai's myth being attacked. It's not mythical to know you don't really go to Mai's unless it's after 10PM on a weekend.
Also, it's kind of stupid to keep going somewhere if it's always such a shitty experience.
I'm not stating an opinion when I quote Katharine's own erroneous words regarding Vietnamese food in Houston. She's a hack, but the Katharine circle jerk must go on. Her comments in response to being called out in 5 Food Trends Houston Should Export show she's either obtuse or she didn't even write the article, she obviously doesn't know what she said.
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Del Martinis 10/18/2011 9:22:00 PM
I think this is more about "The Mai's Myth" being attacked more than anything else! It angers people who hate to have their favorite institution criticized just because it was and probably remains all they know!
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Cheddarflem 10/18/2011 9:17:00 PM
yeah, Del, you sound like a serious foodie. lol.
and I'm sure you DO agree with JCE; both of you spout opinions with no specifics. kind of hard to dispute general opinions. so I'll just say, 'I disagree'. and my opinion will be as valid as yours.
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Defluernoir 10/18/2011 9:12:00 PM
Go slowly, then, and make your points again. Maybe you'll have better luck if you try again, and you can even make an argument this time and not look so silly, so shrill.
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Del Martinis 10/18/2011 9:11:00 PM
I have to agree with JCE about her reviews in general! She lacks the expertise and depth of understanding regarding food in general, let alone Vietnamese cuisine! Her review in this case reads more like a personal diary entry than anything of value to a serious foodie!
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JCErcambrack 10/18/2011 8:56:00 PM
My point is that she knows nothing about Vietnamese food and her own words back that up. I'm sorry you're butthurt, I didn't realize you had such a hard on for Katharine. I'll be back with a proper dissertation on why Katharine knows nothing about Vietnamese; it will once again be a quote of her ignorance in 5 Food Trends Houston Should Export, I think that alone should suffice and if not, well an education is needed all around.
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Defluernoir 10/18/2011 8:41:00 PM
You state several of your opinions, provide her quotations, and engage in ad hominem.
Then you try to blame my lack of comprehension? Do yourself a favor and get a proper education.
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JCErcambrack 10/18/2011 8:19:00 PM
You obviously lack reading comprehension skills.
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Defluernoir 10/18/2011 8:13:00 PM
JCE writes: "She kept returning to Mai's and expecting different result than previously expected, hmmmm what's it called when you do the same thing and expect different results?"
It's called a restaurant critic, buddy. You know, one who makes allowances for a bad night, so returns to see if the experience is a fairly consistent one.
Can you try making your point a little better? Start with your first sentence and go from there, trying to support it with evidence.
Sheesh! My high-school freshman writes a better declarative essay.
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JCErcambrack 10/18/2011 8:07:00 PM
I really don't think Katharine has any business reviewing any type of Vietnamese cuisine.
I don't know what she expected now if she thought the pho was so shitastic how long ago? And since she already put it there in the article, yeah I'd dump her ass too if I knew what a hack of a restaurant reviewer she'd turn out to be. She kept returning to Mai's and expecting different result than previously expected, hmmmm what's it called when you do the same thing and expect different results? They probably served her hardening spring rolls because she gives off the vibe of a person that doesn't know a damn thing about Vietnamese food in Houston.
Anyway, I wanted to enjoy reading Katharine's "articles" but I lost all respect when she puked up this pile of bullshit in 5 Food Trends Houston Should Export
"3. Vietnamese food
One of the benefits of Houston's open-arms policy towards New Orleans residents after Hurricane Katrina was the influx of Vietnamese people. Prior to the hurricane, New Orleans was widely considered to have the best Vietnamese food in the country. My old boss, a Vietnamese immigrant, once told people who asked her where to get the best Vietnamese food in Houston: "Drive to New Orleans." No more, as Houston has far surpassed New Orleans in both quantity and quality of Vietnamese eateries. It's also one of the many reasons that Houston has begun being referred to as the "New Creole City." But why keep all the deliciousness to ourselves? Places like Cafe TH are slowly expanding to other markets -- owner Minh Nguyen is currently opening a second location in New Orleans, bringing the cuisine full ciricle -- but Austin is on his radar next."
Katharine makes an even bigger ass of herself in the comments section. Perhaps the editor cut out all the important words needed for the above statement to be proper and correct? That must be it.
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Gary 10/18/2011 4:48:00 AM
yep...it's pretty bad....
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Del Martinis 10/17/2011 9:16:00 PM
I loved the old Mai's and probably because it was my first Vietnamese restaurant! After it closed and I had time to try much better places, I went back and was extremely disappointed at how small some of the entrees had become and more expensive. It seems the price of a new trendy look was at the expense of the food! Vietnam Coast, for example is a far better value for the amount and quality of their dishes.
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Frank 10/17/2011 1:51:00 PM
I love Mai's. I love their Bun with Chicken, I love their chicken wings, I enjoy their spring rolls. I tend to stay away from the Chinese dishes and rarely deviate from my mainstays.
I will continue to frequent Mai's, eat my favorites and be thankful they are still around.
Van Loc has NEVER compared to Mai's in my book. They have terrible food, terrible service and the last time I was there, they had automatic room air fresheners that sprayed a horrible fake magnolia scent every few minutes. It was enough to gas me out of the place and promise never to return. There's also no ambience at Van Loc and the interior is dark because it's dirty.
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10/14/2011 11:35:00 PM
Mai's has always been a reasonable late night option. But, during regular hours, I never even consider the place....Thien-An just down the street is the best in the area. So far above Mai's, and definitely Van Loc, that there is no comparison.
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Chase Hamblin 10/14/2011 7:53:00 PM
I definitely recommend Van Loc over Mai's. Van Loc's tofu dishes are amazing. Way better tasting than Mai's and much larger portion.
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Frank on Food 10/14/2011 6:03:00 PM
The best thing about Mai's is it's open late, as the owner is not a very polite person.
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CL Nguyen 10/14/2011 1:07:00 AM
Ever notice why there are very few Vietnamese people there besides the waitstaff???? Because the food quality is poor, authenticity is lacking and everything is overpriced. Not to mention I always feel discriminated for being Vietnamese and speaking Viet to them. They only cater to people who are non-Viets and think that bad service is a norm in Asian cuisine.
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Johnscar 10/13/2011 8:26:00 PM
Anthony Bourdain ate at Mai's because that was one of the only places open that late at night on a Monday from what I remember. He was between book signings. Mai's rolled out the guns that night and the food was good. Wanted(group) to take him somewhere else but it just wasn't meant to be.
FYI-He met a group at the Chili Parlour in Austin sometime close to the night he was in Houston if I remember correctly.
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10/13/2011 8:09:00 PM
OMG, I finally completely agree with you Katharine!!
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10/13/2011 8:07:00 PM
OMG, I finally completely agree with you Katharine!!
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Craigley 10/13/2011 7:36:00 PM
Oh come on you KNOW you miss that brown gravy on spaghetti as the side dish!
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Craigley 10/13/2011 6:26:00 PM
I think the fire was by design to create "buzz" over a place that had none.
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10/13/2011 4:03:00 PM
Exactly. After reading this I was left wondering if the author has ever been to a Vietnamese place before. If she is expecting friendly service, then I want to have what she's on, because that's crazy. Hell, I've been to Vietnam and its the same. Hurried service. Any Vietnamese person could have told them that.
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feufoma 10/13/2011 1:26:00 PM
Yeah, the following of Mai's is somewhat akin to the inexplicable devotion to El Felix. That was some really nasty food and just horrible service!! I just don't get it...
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10/13/2011 6:45:00 AM
When I say cultural, I mean that it's sort of an ingrained habit that comes from the homeland. In China (at least when I went to China, in Guangdong), when you go to a run-of-the-mill restaurant, you pay at the counter and pick up the food at the counter. Some places you have to buy tickets and exchange them as payment when you pick up the food. Other places that are more upscale, where they serve you at the table, you may have to pay for napkins. Yes, this happened. I went to a sit down dinner and asked for napkins, and was asked to pay something like 20 cents for a small pack of tissues. People end up just wiping their hands on their clothes. At most places (except for the ones in Westernized hotels) in China, service is generally brusque to the point of rudeness. They don't see it as being rude, they are just doing their job, getting it done.
So, when these people move to another country, instead of adapting to a more Westernized way of doing things, they maintain their old ways, which leads to what Westerners would look upon as bad service. In Vietnam, I think people may tip something like 10%, and service is marginally better, although not much better than in China.
My generalization is just that, a generalization, which means it applies to large number but certainly not all restaurants. And I wouldn't call it damning, that's just how it's done. It applies to run-of-the-mill places where the price points are in the $5-8 range. I eat at these places almost daily. It's just status quo.
And as for self-service, of course its about economics, but it's also cultural. In China, people don't tip. They don't tip in restaurants, in spas, their cab drivers. It's not done. Instead of waiting for a server to get a spoon, they'll just jump up and get it themselves. So a lot of the day-to-day eateries are self serve, and since it's like that over there, many of the places here are adopting that model. Less staff to hire, less complaints about service - they stick to what they do well in the kitchen.
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Mugen 10/13/2011 4:38:00 AM
Mai's is like a cockroach. It's disgusting and hideous, but you can't kill it. Little Saigon on Milam packed up and moved to Bellaire, Scarsdale, and Veterans, but Mai's survived. Fire burned it down, but it's still alive.
I've eaten here three times. Everytime, I left disgusted. Want some decent Vietnamese food? Bellaire is not really that far away. You've got Pho Nguyen, Pho Binh, Banh Cuon Hoa, Banh Cuon Thien Thanh, Vinh Hoa, Don's Cafe, Pho Thai Binh Duong, Pho Dung, Kim Son, A Ly, Nguyen Ngo Sandwiches, etc... If you're drunk at 3AM, go find Mark's food truck, Phamily Bites. It's a zillion times better than the slop at Mai's.
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ChauncyDD 10/13/2011 4:07:00 AM
Laurels. Nostalgia. Times. Change. Competition. Evolution.
None betterl said in long form.
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Amanda 10/13/2011 3:58:00 AM
Also, I'm happy to see a definitive review. I know most places have highs and lows so it's great as a critic to acknowledge both dimensions, but I also enjoy when a critic can definitely call a places (especially an overrated institution) out for their flaws.
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Amanda 10/13/2011 3:55:00 AM
I have to say I agree. I had heard the buzz surrounding Mai's after it burned down and all of the emphatic statements that declared Mai's the "best" in Houston. When it finally re-opened and I finally tried the food, I was sorely disappointed. Typically I have a memory reminiscent of a catalog for my food, but I cannot say what I even ordered from Mai's that night. I took it to go (only 5 minutes away) so the food was still hot but I can't comment on the service. In summary, the food was unmemorable. It was one of my first Vietnamese experiences so I'm still looking for that wow moment when I fall in love with Vietnamese food. Reading Katherine and Mai Pham's reviews I do believe that the place to convert me exists in Houston, but I get the impression from reviews that each place excels in one or two dishes, so I'm not sure where to start to get on the "Houston has the best Vietnamese" track.
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Sollymcbride 10/13/2011 3:45:00 AM
Sure Albert. Makes perfect sense. Places that demand your dollar for food and drink at a certain time of day and night should be held to a different standard.
Let's go easy on food criticism if the biz is late-nite. Even if most of their biz is done during the day at lunch and dinner.
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10/13/2011 3:10:00 AM
I barely feel like responding to this , but....eh, why not. In addition to what our other commenters have pointed out below, I also gave great reviews to Pho Ga Dakao and Cafe TH in the past year. The only Vietnamese restaurant I've ever given a poor review was this one, Mai's, unless you count Tan Tan (which I don't, as it only has a small Vietnamese section on its menu).
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VonHaupstadt 10/13/2011 3:09:00 AM
Agree that service here is an economic issue (turn tables briskly w/ a low per person $ avg...as elsewhere). The cultural thing you purport is somewhat nutty, and you'll have to elaborate upon that. I swear I've been to some Houston restaurants with elevated service levels. The old Dong Ting comes to mind. And other Chinese and Viet restaurants at higher price points might counter your casual, but damning, observation.
Self-serve btw, is about economics, not genes.
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10/13/2011 3:04:00 AM
I totally get you on the brisk service model and the cultural differences between Western and Asian restaurants. What cracks me up is that the worst service I received at Mai's (the lunch visit with the dirty dishes on the table while I ate) was from a young white kid. Heh.
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Craigley 10/13/2011 2:55:00 AM
what don't you "counter"? eh?
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Craigley 10/13/2011 2:54:00 AM
all food aside, they make van loc look like the icon of cleanlieness
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Craigley 10/13/2011 2:51:00 AM
Sweetie Pie,
I lived in the Midtown Ghetto (Perry Homes) back in the 1999 and we did not call it Mai-ah-re-ha for nothing.
Yet we still showed up for the dirty plate special after partying in the city followed by a drunken stroll through the walk in coolers in the Flower District.
Not sure if I can still handle (I'm 42 now) that slop on a plate, bad haircuts.
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Dunstan45 10/13/2011 1:30:00 AM
I love 'gobsmacked'.
But have a question, Katharine, and others:
I recall reading that Mai's would add a section to the menu that was more daring, that would introduce more authentic Vietnamese dishes, the kind you'd presumably find on Bellaire.
Did you see any of that?
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Leeannpartain 10/13/2011 12:47:00 AM
I just love that you wrote 'cartilaginous'!
I think you are brilliant and hilarious, K!
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FattyFatBastard 10/12/2011 11:55:00 PM
I have to counter this by saying that all three times I went to Mai's, it was after hours and I was invited by folks who "loved" the place and told me what I "had" to get. I'm also trying to figure out when Midtown was the hip place to go and Mai's was the only game in town in that area? I never lived through it.
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Lien 10/12/2011 11:42:00 PM
ttp://www.houstonpress.com/2011-07-14/dining/vietnamese-venison/
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Lien 10/12/2011 11:41:00 PM
Seems like the post about Thanh Phuong won over this one http://www.houstonpress.com/2011-07-14/dining/vietnamese-venison/
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10/12/2011 11:37:00 PM
I mostly agree with this review, but I think it must be noted that like any other restaurant, there are definitely some dishes at Mai's that are good to above-average, while others fall below the mark. Their garlic beef (Bo luc lac) is generally good, no matter what time of day. I haven't been there since they re-opened but in the past their congee (rice porridge) has always been solid, too.
As for service, it probably has to do with culture, as well as the fact that the food costs so little (under $10/dish), but as a Vietnamese person I generally don't expect much from Asian restaurants. I think that's why so many on Bellaire Blvd are moving towards the self-serve model. Service is just not the forte of Vietnamese, Chinese and many other Asian restaurants (the exception to this would be Japanese). Culturally, I think the service mindset is: take the order, get the food out, clean the table, and do it briskly, where brisk service means good service.
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10/12/2011 11:30:00 PM
Mai's is one of those places that I'd never visit during regular dining hours - it's an after hours place, and thus is measured by a whole different yardstick. It's not great Vietnamese food, or even good Vietnamese food, but when the bars are closing and you're in Midtown, you can go to Mai's and eat Vietnamese food. For me, that's the point of the place.
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10/12/2011 11:11:00 PM
"Never" is definitely an overstatement; she wrote a great review of Thanh Phuong in Pearland this past July
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Kagan32 10/12/2011 10:56:00 PM
that's the dumbest thing i've read. ever.
you obviously are *not* a reader.
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Barbarahlopez 10/12/2011 10:37:00 PM
Ms Shilcutt seems to be biased against all vietnamese resturant, she never gives them a good review.
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Jalapeno 10/12/2011 9:00:00 PM
"...a cuisine that's now as popular in our city as Tex-Mex." Nah. But I like Van Loc okay. I went to the old Mai's a few times and it always smelled like sewage. I think there was an article about that syndrome here a few weeks ago. Nasty.
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Dilettante69 10/12/2011 8:58:00 PM
Re: Mai's---So many better options in the same part of town. So many better options on Bellaire. So many better options in EADO. So why the place is full remains a mystery I don't particularly care to solve.
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Dennis H. 10/12/2011 8:49:00 PM
I've never eaten at Mai's. I was introduced to Vietnamese food at the old Kim Son location on Wilcrest. Kim Son is still my #1 choice for this cuisine. Thanks for the warning about Mai's. I'll probably never go there....like you say...too many choices with good food and excellent service.
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10/12/2011 8:22:00 PM
This is one of the most wonderful analogies I've ever heard.
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Winelush 10/12/2011 8:20:00 PM
It's kinda like the Souths addiction to ranch dressing, can never understand the attraction, completely disgusting, but if you put a large bowl in the middle of a table with no utensils people would be digging their fingers in it and a few wouldn't be opposed to lapping it up like an animal.
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DF 10/12/2011 7:35:00 PM
Mai's is something like the Vietnamese Ninfa's (chain, not navigation). Poor food and service, but with a loyal crowd because "it's Houston!" All those "that's just how it is, here" comments always get the same, confused look from me. I just imagine a scene where a waitress goes around dope-slapping all the customers. They all get the same, narcotic look on their faces as they chime in "ah, that's just how it is, here."
Mai's full of non-Vietnamese people who go there because it is safe and comfortable. They smile and are content with the cruddy food because that is the price they are willing to pay for that comfort. Someone from their office took them there for lunch as an adventure, and they were tickled beyond belief that they did not walk in to see a doberman on a pit, just inside the front door. "Oh, this isn't so bad." So, they went back and didn't mind the poor quality. They forgive it. Heck, they look forward to it. That's just how it is, there. At least, that's just how it was the last time I went to Mai's, a good six or seven years ago. It sounds like things are even worse, now.
Vietopia is the same way, and even more rushed and expensive. Jenni's has become even worse, especially considering how good it used to be.
One can hardly blame Mai's, though. If reliable crowd wanted to pay me a premium for a half-ass job, I imagine I would thank them for coming and cash their checks, as well.
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Dino 10/12/2011 6:57:00 PM
I'm glad I'm not alone in thinking (often vocally) that Mai's is horribly overrated. I would take Cali Sandwich over Mai's any day of the week.
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Montrosian 10/12/2011 6:40:00 PM
I've never understood either why so many people rave about Mai's. It was average and over priced before the food and still average and even more over priced after the fire.
When someone suggests we go to Mai's...I actually cringe. I love Vietnamese food. There are so many other places in the city with much better food at much better prices.
It's one of those restaurant mysteries (and there are a few of those in Houston) where the reputation far exceeds the restaurant's actual credentials.
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10/12/2011 6:39:00 PM
I had the same initial experience as you, Fatty. I've always wondered how many times people eat a certain cuisine at a really bad restaurant, and then go the rest of their lives thinking they hate Ethiopian food just because they happened to have shitty Ethiopian food during that one and only try...
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TQro 10/12/2011 6:39:00 PM
stopped for a meal at Mai's once year's ago and never again
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ShitThrowingMonkey 10/12/2011 6:15:00 PM
If these people sadden you, you must be a gloomy Bastard. Either that, or current world affairs affect you less than Houston's collective palate.
And yes, Mai's food is much better after a bowl, but if you are not a regular, the indifferent staff can amp the my paranoia a bit.
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FattyFatBastard 10/12/2011 5:36:00 PM
I've always thought Mai's was crap. I didn't eat Vietnamese for several years because I simply thought I didn't like the food. Nope. It was just that I didn't like Mai's. Sadly, there are legions of people that like crappy food in this town.