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DishBy Eric LawlorPublished on April 09, 1998A Beignet by Any Other Name The old name struck me, and others too, as perfectly adequate. Why bother to change it? But a company spokesman disagreed. The name was confusing, he said. People went to Coffee Call expecting another Starbucks. They went seeking lattes and flavoredcoffee beans and biscotti and leftdisgruntled when Coffee Call, which confines itself to New Orleans-style cafe au lait and fresh beignets, was unable to provide them. A new name became a matter of some urgency -- but then, unable to come up with a name itself, in late January the company asked the public to pitch in. Talk about passing the buck! What's wrong with these people? When U.S. Steel changed its name to USX, did it appeal to the public? No, it did not. And neither did Bell Labs when it became Lucent Technologies. Inspired, perhaps, by pity, as much as anything, the public rallied round. More than a thousand names were suggested -- far more than the company expected -- and the deluge forced Coffee Call to extend the February 28 deadline by nearly a month. "We needed more time to sort through these things," explained the spokesman. Personally, I'm glad the whole thing's over. As it did many others, the decision to make a name change caught me off guard. In January, when the appeal went out, Coffee Call had been in business a mere nine months, and people complained that the fledgling company was being capricious. There were worries, too, that the rechristening would start a trend. Would Tony's jump on the bandwagon and change its name? Would Ruggles? As far as that's concerned, the jury is still out. -- Eric Lawlor
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